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ikea complaint

you’d think it would be simple. need a coffee table, go to ikea, buy one, go home, bust out the screwdriver, 10 minutes later finished. instead a tiny but specially-designed screw was missing from the package so it will be about another week before i can put my feet up on this thing (if it doesn’t fall apart when i actually do that).

to get the replacement part: call the store, get hung up on after 10 minutes on hold, call back, wait again, talk with a person who sounds more bored and tired with life than i ever have, give copious amounts of tedious information, be told someone will call me back within 72 hours to determine what to do next, and that they only _may_ be able to mail me the part, which i will find out then. when they call me back it will still be another 2-3 days, plus the weekend, to get this part for the table.

i’m reminded again how cheap + crappy most ikea furniture really is, anyways. hopefully i’ll actually remember this next time i think of buying something there.